|Submission Date||Dec. 18, 2020|
PA-13: Assessing Employee Satisfaction
|0.65 / 1.00||
Director of Campus Sustainability Initiatives
Office of Sustainability
Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Percentage of employees assessed, directly or by representative sample:
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
In 2019, Knox's Staff Council sent a survey to all non-academic employees (65% of total FTE employees) and had a 50% response rate. They survey was distributed digitally and all responses were collected anonymously.
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:
Staff Council uses the responses to the survey to guide their advocacy and support. They address the issues raised by the survey with their meetings with the college president and in various other ways we work throughout the year, such as lunch and learn events and advocating for change.
Website URL where information about the employee satisfaction and engagement evaluation is available:
Additional documentation to support the submission:
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.