| Overall Rating | Silver - expired |
|---|---|
| Overall Score | 55.20 |
| Liaison | Kate Witte |
| Submission Date | Feb. 24, 2015 |
| Executive Letter | Download |
Keene State College
PA-10: Assessing Employee Satisfaction
| Status | Score | Responsible Party |
|---|---|---|
|
1.00 / 1.00 |
John
Lorette Digital Learning Consultant Digital Learning |
Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:
The percentage of employees (staff and faculty) assessed, directly or by representative sample:
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
We used a locally developed survey, administered online. The focus of the survey is on diversity, broadly defined. The opening section is about a general sense of being welcome, supported, and safe, and it includes satisfaction items. The survey uses a 5-point Likert-type response scale (Strongly Disagree to Strongly Agree).
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
The college makes the results of the survey publicly known by holding a series of informational presentations, each focused on a different aspect of the survey. The data is then incorporated into the college's strategic planning process as the various groups responsible for planning address areas needing improvement. For example, the previous survey revealed that some faculty and staff felt uncomfortable expressing their religious beliefs on campus. The Diversity Office sponsored a number of lectures and round-table discussions in response to the survey results and released a document, "Guidelines for the Respect of Religious Diversity at Keene State College". http://www.keene.edu/campus/diversity/assets/documents/religious/download/
The year the employee satisfaction and engagement evaluation was last administered:
The website URL where information about the institution’s employee satisfaction and engagement assessment is available:
Data source(s) and notes about the submission:
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.