Overall Rating Bronze
Overall Score 37.54
Liaison Krista Bailey
Submission Date Dec. 17, 2020
Executive Letter Download

STARS v2.1

Indiana University South Bend
PA-12: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.70 / 1.00 Deborah Schmitt
Human Resources Administration
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

The MyVoice at IU engagement survey consists of 12 questions designed by Gallup to measure employee engagement. An additional 10 questions regarding communication, trust, diversity and mission were asked as well. (Faculty did not participate in 2017 and 2019)

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

Action plans are used to address issues. In 2017, 30 actions plans were developed by IU South Bend departments. The 2019 results were shared with employees in January 2020 and action planning is currently underway.

The website URL where information about the programs or initiatives is available:
Additional documentation to support the submission:

The data for this credit was retrieved from the department of Human Resources Administration.

IU South Bend is participating in a survey about faculty life. The survey is from the Higher Education Research Institute (HERI) at UCLA and reviews work conditions, professional development, teaching and learning priorities, campus climate. This national survey has been administered since 1989 to over 1100 colleges and universities. IU South Bend last participated in the 1990s. The survey will be open until April 30, 2020. Results from the survey will be widely disseminated over the summer and the first of the new academic year. IU South Bend results can also be compared to results from the national data. It is anticipated that the results from the survey will inform strategic planning efforts and indicate areas that need to be addressed as well as to highlight faculty priorities. Participation in the survey is totally voluntary and responses will be confidential.

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.