Overall Rating Gold
Overall Score 67.61
Liaison Makayla Bonney
Submission Date Feb. 26, 2020

STARS v2.2

Indiana University Bloomington
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Makayla Bonney
Assistant Director
Sustain IU
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees assessed, directly or by representative sample:
100

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

In Fall 2019 IU administered the My Voice survey to all staff units. https://hr.iu.edu/myvoice/

Faculty are invited to participate in the triennial Collaborative on Academic Careers in Higher Education (COACHE) faculty satisfaction survey, conducted by the Harvard Graduate School of Education.

IU Bloomington has participated in the faculty satisfaction survey since 2005, allowing us to assess change over time. We’re also able to compare the experiences of our faculty with those reported by faculty at some of our peer institutions to identify areas of relative strength and weakness compared to our peers.

https://ovpfaa.sitehost.iu.edu/faculty-resources/professional-development/faculty-satisfaction-survey.html


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:

My Voice Survey: The most impactful phase of the engagement cycle is action planning. In action planning, the focus shifts from the survey and the results to discussions that create a plan for real change. These changes are what positively impact employee engagement.

During action planning, HR partners with leaders, managers, and employees across the university to help identify action plans—aligned with one of the survey questions—that would significantly impact employee engagement.

365 action plans were made from the first iteration of the survey.

COACHE Survey:
"The COACHE survey has been a supremely useful tool for engaging with faculty and learning how the university can better support their needs," Pavalko said. "By responding to this survey, faculty members are ensuring their voices are heard and that we have the right information at our fingertips."

Through IU Bloomington's previous COACHE survey, conducted in the 2015-16 academic year, faculty expressed a desire for greater support for diversity and inclusion and a need for more support for mid-career and non-tenure-track faculty.

Through IU Bloomington's previous COACHE survey, conducted in the 2015-16 academic year, faculty expressed a desire for greater support for diversity and inclusion and a need for more support for mid-career and non-tenure-track faculty.

Among the outcomes in response to survey findings were:

Creation of the Office of the Vice Provost for Diversity and Inclusion.
Continued development of the Scholarly Writing Program, launched in 2013 as the Women Faculty Writing Groups and now available to all faculty ranks.
Career development workshops for non-tenure-track faculty.
A new associate professor cohort program developed collaboratively between the Institute for Advanced Study, the Office of the Vice Provost for Research and Pavalko's office.

Source: https://news.iu.edu/stories/2019/02/iub/inside/12-faculty-encouraged-to-take-coache-survey.html


Website URL where information about the employee satisfaction and engagement evaluation is available:
Additional documentation to support the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.