Overall Rating Silver - expired
Overall Score 48.76
Liaison James Speer
Submission Date Feb. 26, 2019
Executive Letter Download

STARS v2.1

Indiana State University
PA-12: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.68 / 1.00 Richard Enyard
Executive Director
Human Resources
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Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):
68

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

In 2014, a campus wide climate/job satisfaction assessment using nationally recognized tools from the Collaborative on Academic Careers in Higher Education and the Society of Human Resource Management was used to determine employee satisfaction. Since 2014, Indiana State Human Resources has conducted an internal Quality of Life Survey every other year.


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

After the 2014 campus wide climate/job satisfaction assessment, there has been primary focus on four goals:
1. Development of Collaborative Teaching Program
2. Development of Advanced Mentoring Program
3. Development and distribution of Outstanding Junior Faculty and Outstanding Instructor/Lecturer Awards
4. Collaboration with other Goal 6 initiatives and the Department Success Taskforce to resolve discrepancies among faculty of color and
tenured faculty
These primary goals are continued currently.
Issues raised during the Quality of Life Survey are addressed through committees, training programs, and/or institutional policy changes depending on the severity.


The website URL where information about the programs or initiatives is available:
Additional documentation to support the submission:
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Data source(s) and notes about the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.