| Overall Rating | Gold |
|---|---|
| Overall Score | 67.09 |
| Liaison | Mercè Jorba |
| Submission Date | Feb. 29, 2024 |
IESE Business School - Barcelona
PA-13: Assessing Employee Satisfaction
| Status | Score | Responsible Party |
|---|---|---|
|
0.66 / 1.00 |
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indicates that no data was submitted for this field
Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes
Percentage of employees assessed, directly or by representative sample:
66
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
To find out employees' perception of the current situation at IESE, a survey was carried out (last survey: academic year 2022-2023) with 59 questions belonging to the following categories:
• Engagement
• Well-being
• CSR
• Authority & Empowerment
• Collaboration & Communication
• Trust in manager
• Customer Focus
• Growth & Development
• Pay & Benefits
Once we had closed the survey, we ask the tool to show different dashboards with the results. Those won’t come out if the group of employees were less than 5 on a specific category or area.
This kind of survey is carried out on an annual basis.
Attached the survey carried out on the academic year 2022-2023: “PA-13 Qualtrics Survey Software”
• Engagement
• Well-being
• CSR
• Authority & Empowerment
• Collaboration & Communication
• Trust in manager
• Customer Focus
• Growth & Development
• Pay & Benefits
Once we had closed the survey, we ask the tool to show different dashboards with the results. Those won’t come out if the group of employees were less than 5 on a specific category or area.
This kind of survey is carried out on an annual basis.
Attached the survey carried out on the academic year 2022-2023: “PA-13 Qualtrics Survey Software”
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:
Identifying significant pain points and some action plans for improvement have been proposed to the Committee. Some of these action plans have been prioritised by the Committee at the general level of IESE.
Subsequently, the results are being worked on for each area and action plans will be proposed and discussed with the employees in each area.
Subsequently, the results are being worked on for each area and action plans will be proposed and discussed with the employees in each area.
Website URL where information about the employee satisfaction and engagement evaluation is available:
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Additional documentation to support the submission:
Data source(s) and notes about the submission:
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