Overall Rating Bronze - expired
Overall Score 32.32
Liaison Michelle Gibbs
Submission Date Dec. 3, 2012
Executive Letter Download

STARS v1.2

Hope College
PAE-12: Employee Satisfaction Evaluation

Status Score Responsible Party
Complete 2.00 / 2.00 Samantha Hawke
STARS Coordinator
Physical Plant
"---" indicates that no data was submitted for this field

Does the institution evaluate employee satisfaction in a way that meets the criteria for this credit?:

A brief description of the institution’s methodology for evaluating employee satisfaction:

Employee satisfaction is gauged in multiple ways. First would be during the annual performance evaluation process. Second would be during the formal exit interview process where exiting employees have an opportunity to share their employment experience.

Perhaps the best way however, is the annual survey for 101 Best and Brightest companies to work - West Michigan Region. Annually, this non-profit group randomly selects 300 of our full time employees and surveys them on the following areas:

-Compensation and Benefits
-Employee Enrichment, Engagement, and Retention
-Employee Education and Development
-Recruitment, Selection, and Orientation
-Employee Achievement and Recognition
-Communication and Shared Vision
-Diversity and Inclusion
-Work Life Balance
-Community Initiatives
-Strategic Company Performance

We purchase the results of this survey which allows us to look for deficiencies.

The year the employee satisfaction evaluation was last administered:

The website URL where information about the institution’s employee satisfaction evaluation process is available:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.