Overall Rating Gold - expired
Overall Score 66.05
Liaison Yumiko Jakobcic
Submission Date Feb. 27, 2015
Executive Letter Download

STARS v2.0

Grand Valley State University
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.43 / 1.00 Amanda Rodgers
Graduate Assistant
Sustainable Community Development Initiative
"---" indicates that no data was submitted for this field

Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:
Yes

The percentage of employees (staff and faculty) assessed, directly or by representative sample:
43

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

The myGVSU survey solicits input from employees and students to learn what they think about the campus climate. The survey reveals what it is like to learn, live, and work at GVSU and to offer ideas that could be instituted campus wide to make GVSU an even better place than it already is. Students, faculty, and staff members voice their opinions, safely and anonymously via an online or paper process.

Faculty were also surveyed during this time to measure their opinions, activities, and satisfaction via the Higher Education Research Institute at UCLA.


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

GVSU's Campus Climate Implementation Committee (CCIC) has created action plans to address issues raised in the myGVSU survey. The CCIC is moving into an implementation phase to adopt actions to further improve GVSU's climate. GVSU is currently studying whether to adopt an ombuds position. It is also developing measures to address incivility in the workplace and in the classroom.

In regards to the faculty survey, GVSU faculty responses have been compared with other institutions that have similar program offerings. Survey results are also made public on GVSU's website so current and prospective faculty, staff and students can view the comparisons.


The year the employee satisfaction and engagement evaluation was last administered:
2,013

The website URL where information about the institution’s employee satisfaction and engagement assessment is available:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.