Overall Rating Reporter - expired
Overall Score
Liaison Jennifer Asman
Submission Date March 23, 2015
Executive Letter Download

STARS v2.0

Georgia State University
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete Reporter Jennifer Asman
Sustainability Coordinator
Office of Sustainability
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Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:

The percentage of employees (staff and faculty) assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

The 2013 Staff Survey Findings report presents the complete results of Georgia State University’s staff climate survey. The 2013 staff survey was developed in collaboration with the university’s Staff Council, the Office of Institutional Effectiveness, and the Office of Institutional Research.

The results presented in the report are based on responses from 1120 university staff who completed the survey during its administration during June and July, 2013. The response rate was 48.0%. The instrument reliability alpha was .945 (excellent).

The report begins with an overview of survey development and methodology. Section one presents the respondent characteristics. The second section presents descriptive data that reveals the general response patterns associated with questions on job satisfaction, mentoring, and training or professional development opportunities. Section three addresses issues around employee retention. The fourth section explores the relationship between employee satisfaction and demographics and section five compares the 2013 staff survey findings with findings from the 2011 survey. Recommendations regarding the survey findings are offered at the end of the report.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

Recommendations regarding the survey findings are offered at the end of the report.

The year the employee satisfaction and engagement evaluation was last administered:

The website URL where information about the institution’s employee satisfaction and engagement assessment is available:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.