Overall Rating Gold
Overall Score 73.66
Liaison Amber Saxton
Submission Date Feb. 22, 2024

STARS v2.2

George Mason University
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Andrew Lane
Director, Performance Management & Employee Engagement
Human Resources
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees assessed, directly or by representative sample:
100

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

The Gallup Faculty and Staff Experience survey was conducted in April 2022, which assesses:

~ Employee Engagement
~ Workplace Connection (relationships, recognition)
~ Supervisor Support
~ Development and Career Advancement Opportunities
~ Salary
~ Well-being including Burnout
~ Flexible Work Experience

The Gallup survey was first administered in 2022 to all Mason employees by Human Resources with a plan to administer the survey every 2 years. The 2022 response rate was 32%.


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:

The Faculty and Staff Engagement team reviews the survey data and makes the reports available to all supervisors with 5+ employees who responded to the survey. Training is available to help supervisors analyze results and create action plans.


Website URL where information about the employee satisfaction and engagement evaluation is available:
---

Additional documentation to support the submission:
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Data source(s) and notes about the submission:

The survey website is currently unpublished.

We offer two trainings relevant to employee engagement, during which the Gallup survey results are shared and discussed. These programs are Engagement in Action: Strategies for Supervisors and Engagement in Action: Non-Supervisor Contributions.


The survey website is currently unpublished.

We offer two trainings relevant to employee engagement, during which the Gallup survey results are shared and discussed. These programs are Engagement in Action: Strategies for Supervisors and Engagement in Action: Non-Supervisor Contributions.

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.