Overall Rating Gold
Overall Score 72.78
Liaison Kathleen Crawford
Submission Date May 31, 2024

STARS v2.2

Florida Gulf Coast University
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Kathleen Crawford
Sustainability Coordinator
Environmental Health & Safety
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees assessed, directly or by representative sample:
100

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
Two surveys were conducted - one that was open to all faculty and one that was open to all staff.

Faculty Survey: Launched in February 2023: The COACHE survey was administered to faculty (excluding administrative faculty in the role of Assistant Dean or above). The Collaborative on Academic Careers in Higher Education is a research-practice partnership based in the Harvard Graduate School of Education. COACHE studies the work lives of faculty with a focus on actionable data to support academic administrators. Studies are conducted in partnership with college and university leaders (both faculty and administrative) with an emphasis on using the data collected to improve the academic workplace. Fall 2023: Taskforce is prioritizing responses - Analyzing & Evaluating Data; Identifying Areas of Strength & Concern; Recommending Top Priorities of Focus

Staff Advisory Council Retention & Morale Survey was released Nov 2021. Qualitative and quantitative data collected through Checkbox. Quantitative data was captured using a Likert 1 5 scale. Survey findings analyzed Jan 2022. We organized the answers to the final question asking for any additional feedback to be provided into 14 categories. The main themes identified in the answers related
to Money, FGCU leadership, Supervisor, and Advancement; with Money being by far
the top theme observed.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:
Faculty COACHE Survey: The data will be shared with FGCU faculty and academic leadership to support evidence-based decision making across the university. A team of faculty will be charged with evaluating findings, disseminating results, and prioritizing initiatives.

Staff survey: The committee made recommendations and tangible goals to help
address issues related to staff retention and morale. While the committee is
not in control of implementing such recommendations, we believe they are
reasonable and actionable, and as such, urge FGCU and SAC Leadership to consider them.

Optional Fields

Website URL where information about the employee satisfaction and engagement evaluation is available:
Additional documentation to support the submission:
Data source(s) and notes about the submission:
Above link is to website relating to faculty survey. Attached file is relating to staff survey.

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.