Florida Gulf Coast University
PAE-12: Employee Satisfaction Evaluation

From the Executive Summary of the Campus Climate and Culture Study, "Charged under the leadership of President Wilson Bradshaw in 2009, this year’s campus climate and culture study is one of Florida Gulf Coast University’s most rigorous and encompassing examinations of the campus experience of faculty and staff to date. Grounded in lessons learned from previous iterations and, guided by a cross-section of university faculty and staff, this survey provides critical data necessary for the University to become a learning organization at the forefront of higher education leadership in the new millennium. Some highlights of the 2010 Survey implementation include: (1) Focus on building a multivariate understanding of where the university stands on a battery of dimensions, including but not limited to general satisfaction, morale, mission focus, communication, leadership, campus climate dynamics, perceptions of inclusion and exclusion, and other issues of diversity. (2) Data presented here focuses on both quantitative data collected through online survey deployment, and a second focus given to using open-ended comments to give texture and context to the quantitative survey responses. (3) Focused examination of how different groups of employees—for example, faculty and staff, gender groups, racial and ethnic groups, and sexual orientation groups—perceived the campus culture and climate at FGCU. (4) Intention to provide a community perspective that can be used to assist strategic work happening campus wide, charting the trajectory of the university over the next five to seven years. (5) Nearly a 60% response rate, suggesting that faculty and staff were interested in participating in a process that they felt was safe, secure, and that allowed them to have 5 an opportunity to make their voices heard.