Overall Rating Gold
Overall Score 66.32
Liaison Robert Monico
Submission Date Aug. 23, 2019
Executive Letter Download

STARS v2.1

Fleming College
PA-12: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Trish O'Connor
Special Projects Leader
Academic/ Human Resources
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

Fleming conducts an employee engagement survey every two, or two and a half years, with results being posted on the College website. All employees are invited to engage in the survey. The 2018 survey received a 70% response rate.

The 2018 survey results revealed that 73% of respondents were satisfied/agreed with statements regarding a positive work environment.

Following the survey, a plan is underway to support the new (2019-2024) strategic plan commitment to "Empower Employees" by developing an Employee-Management Engagement Strategy.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

Each division of the College was provided with a detailed summary (by Fleming's Institutional Research Office) "Areas of Strength" and "Opportunities for Improvement". Each division has been directed to hold discussions with staff and identify two areas to focus on with regard to "Opportunities for Improvement" and develop an action plan. The College's Senior Team has selected two corporate priorities.

The website URL where information about the programs or initiatives is available:

Additional documentation to support the submission:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.