École de Technologie Supérieure
EN-9: Staff Professional Development and Training

Support staff can take training related to sustainable development or undertake study programs and be reimbursed for it. Managers and most faculty also have a budget that can be used for this. Finally, the professional development committee organizes various conferences on themes often related to sustainable development. For example, there are various free lunchtime conferences on stress management, adopting better lifestyle habits (diet, physical exercise, sleep, etc.), work/life balance, etc.

Here are some examples of courses, symposium or training that are offered at ÉTS:
Management/leadership in a telework environment
Cybersecurity
Collaborative software
Cross-cultural communications
Stress management and mental health
Effective Communication
Diversity in the Workplace
Process Mapping

Employees can undertake credited courses or continuing education and be reimbursed, either if it is related to their job or related to another job in the institution (progression de carrière).

Here are some examples of external courses or training :
Machine safety
Change Management
Harassment prevention
Library issues and challenges in a francophone context
Dealing with anxiety
Inclusion of students with disabilities

During the annual performance evaluation meeting, the person is invited by his or her immediate supervisor to identify a competency to be developed in the coming year and to establish a development plan that may include continuing education, academic training, reading, coaching, etc. The performance reviews mainly address the social aspects of sustainable development. Employees are assessed on their ability to use the team's strengths, consult and involve others in decisions, provide support, resolve conflicts, respect others, etc. They also consider whether employees know and meet the standards of occupational health and safety.

Here is what is being evaluated:
Work coordination: Uses group resources and coordinates individual efforts based on results to be achieved. Establishes appropriate control points. Periodically evaluates the work accomplished and the results obtained. Consult and involve team members in decisions that affect them. Provides support to his team even in routine operations when required. Resolves conflicts.

Workplace safety: Works safely and meets safety standards. If necessary, identifies and corrects unsafe conditions and influences his/her work group to do so.

Design: Designs and develops processes, procedures and systems that meet needs. Takes into account resource savings and the impacts of its recommendations or decisions.

Problem Solving: Effectively solves problems encountered and anticipates the effects of solutions. Acts quickly in an emergency situation.

Interpersonal relationships: Demonstrates respect for people. Trust others. Demonstrates interest when people speak out. Initiates contact with colleagues. Knows how to get accepted.

Collaboration: Acts on team decisions, shares information, gives opinions and advice when required. Seeks to understand and respond to the demands of others. Helps colleagues spontaneously.

Staff coordination: Uses group resources and coordinates individual efforts based on results to be achieved. Establishes appropriate control points. Periodically evaluates the work accomplished and the results obtained. Keeps employees informed and ensures regular feedback. Is available and able to understand individual needs. Resolves conflicts. Consult and involve team members in decisions that affect them. Provides support to his team in even routine operations when required.

Understanding the dynamics of the environment: Understands and applies procedures, policies and standards. Takes into account the responsibilities and operation of other units. Captures and takes into account ÉTS characteristics and values. Acts in the interests of the organization rather than its own interests. Has a sense of belonging and works to increase employees' sense of belonging to the organization.

Guide de perfectionnement:

https://www.etsmtl.ca/getattachment/intranet/RH/Votre-developpement/Personnel-de-soutien-syndique/Guide_perfectionnement.pdf