Overall Rating Bronze
Overall Score 31.92
Liaison Tom Kovacs
Submission Date Sept. 30, 2022

STARS v2.2

Eastern Michigan University
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.29 / 1.00 Thomas Kovacs
Geography and Geology
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

A survey was conducted in the Spring 2017 semester. The survey measured the extent to which employees are involved and engaged in the organization and the quality of the workplace experience. The survey contained:
• Sixty engagement statements utilizing a five-point agreement scale
• Eighteen benefits satisfaction items
• Fifteen demographic questions
• Two open-ended questions

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:

The EMU executive council held a retreat where the survey data were analyzed and actionable steps were enacted. Other future steps were also discussed. Examples of steps enacted to address some of the lowest scores with senior leadership and communication with senior leadership include:
• Continue having an Executive Council member at every Onboarding
• Continue with the Executive Panel at Foundations of Supervision
• Introduce a quarterly “New Hire” reception that provides a venue for
strengthening the onboarding experience of new employees. All EMU
staff and faculty will be invited to attend the one hour networking
• Instill an office in the Student Center for the Provost.

Website URL where information about the employee satisfaction and engagement evaluation is available:

Additional documentation to support the submission:

Information for this criteria came from a document called, "The Chronicle of Higher Education: Great Colleges To Work For 2017" from Human Resources. The survey took place in Spring 2017 and the meeting to discuss the results took place in March 2018.

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.