Overall Rating Silver - expired
Overall Score 48.30
Liaison William Clancey
Submission Date Feb. 9, 2017
Executive Letter Download

STARS v2.0

Durham College
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.64 / 1.00 Jennifer Gibbs
Executive Assistant to the Executive Director of HR
Human Resources
"---" indicates that no data was submitted for this field

Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:

The percentage of employees (staff and faculty) assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

The college used an anonymous survey to gather data and evaluate employee satisfaction and engagement. Manager/ leader one-on-one meetings are also used to gather data from staff.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

Through the 2014 survey our employees identified a number of themes that provide opportunities for improving employee engagement at Durham College. The three main themes are employee communications, employee development and team development. The following outlines the actions that have been taken to address these identified opportunities:

Improved employee communications -
Conducted fall and spring staff town hall meetings
Conducted bi-weekly direct report meetings
Conducted monthly one-on-one meetings with direct reports
Conducted quarterly meetings with departmental teams

Improved employee development -
Increased engagement of team members in decision making
Increased professional development availability leading to opportunities for future new responsibilities
Internal promotions and transfers

Improved Team development-
Increased level of recognition for employee contributions
Increased the opportunities to celebrate our successes

The year the employee satisfaction and engagement evaluation was last administered:

The website URL where information about the institution’s employee satisfaction and engagement assessment is available:
Data source(s) and notes about the submission:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.