Overall Rating Gold - expired
Overall Score 70.54
Liaison Tavey Capps
Submission Date Oct. 18, 2013
Executive Letter Download

STARS v1.2

Duke University
PAE-12: Employee Satisfaction Evaluation

Status Score Responsible Party
Complete 2.00 / 2.00 Tavey Capps
Environmental Sustainability Director
Office of the Executive Vice President
"---" indicates that no data was submitted for this field

Does the institution evaluate employee satisfaction in a way that meets the criteria for this credit?:
Yes

A brief description of the institution’s methodology for evaluating employee satisfaction:

Duke participates in two primary efforts to better understand the work environment and employee satisfaction. Additional information about these surveys is offered below.
The Chronicle of Higher Education’s “Great Colleges to Work For” Program: For the last six years, Duke University has participated in The Chronicle of Higher Education’s “Great Colleges to Work For” program, a study designed to recognize institutions that have built great work environments. Part of the program involves a survey distributed to a sample of each institution’s full-time faculty, administrators and professional staff. The survey is administered by ModernThink, a consulting firm conducting the survey on behalf of The Chronicle of Higher Education, to ensure the confidentiality of responses. It assesses several categories, including job satisfaction/support, career development, research & scholarship, communication, supervisor relationship, and participation in college governance. Duke has been recognized each of the six years as one of the “Great Colleges to Work For,” including 2013.

Duke University Health System’s Work Culture Survey: Duke University Health System offered its first Work Culture Survey in 1999 to determine how staff ranked the workplace in terms of communication, teamwork, and recognition. The results of the survey led to many new programs and enhancements. Today, the Work Culture Survey is conducted on an annual basis to assess the progress made since the previous survey and identify needs for strengthening the DUHS work culture. Work culture committees have been developed to include a cross-section of employees and managers to identify and implement programs to improve the work environment. The survey has been an effective tool for monitoring and sustaining progress in improving the work environment and employee satisfaction at Duke University Health System.

The Chronicle of Higher Education’s “Great Colleges to Work For” Program:
http://www.hr.duke.edu/news/items/2010_07_26Great_college_work_2010.php
http://chroniclegreatcolleges.com/component/option,com_frontpage/Itemid,1/

Duke University Health System’s Work Culture Survey:
http://insidedukemedicine.org/announcements/work-culture-survey-for-duhs/


The year the employee satisfaction evaluation was last administered:
2,013

The website URL where information about the institution’s employee satisfaction evaluation process is available:
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Data source(s) and notes about the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.