Overall Rating Gold - expired
Overall Score 65.74
Liaison Tavey Capps
Submission Date Jan. 31, 2011
Executive Letter Download

STARS v1.0

Duke University
PAE-12: Employee Satisfaction Evaluation

Status Score Responsible Party
Complete 2.00 / 2.00 Tavey Capps
Environmental Sustainability Director
Office of the Executive Vice President
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Does the institution evaluate employee satisfaction in a way that meets the criteria for this credit?:
Yes

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A brief description of the institution’s methodology for evaluating employee satisfaction:
Duke participates in two primary efforts to better understand the work environment and employee satisfaction. Additional information about these surveys is offered below. The Chronicle of Higher Education’s “Great Colleges to Work For” Program: For the last three years, Duke University has participated in The Chronicle of Higher Education’s “Great Colleges to Work For” program, a study designed to recognize institutions that have built great work environments. Part of the program involves a survey distributed to a sample of each institution’s full-time faculty, administrators and professional staff. The survey is administered by ModernThink, a consulting firm conducting the survey on behalf of The Chronicle of Higher Education, to ensure the confidentiality of responses. It assesses several categories, including job satisfaction/support, career development, research & scholarship, communication, supervisor relationship, and participation in college governance. Duke has been recognized each of the three years as one of the “Great Colleges to Work For,” including being named to the honor roll in 2009. Duke University Health System’s Work Culture Survey: Duke University Health System offered its first Work Culture Survey in 1999 to determine how staff ranked the workplace in terms of communication, teamwork, and recognition. The results of the survey led to many new programs and enhancements. Today, the Work Culture Survey is conducted on an annual basis to assess the progress made since the previous survey and identify needs for strengthening the DUHS work culture. Work culture committees have been developed to include a cross-section of employees and managers to identify and implement programs to improve the work environment. The survey has been an effective tool for monitoring and sustaining progress in improving the work environment and employee satisfaction at Duke University Health System. The Chronicle of Higher Education’s “Great Colleges to Work For” Program: http://www.hr.duke.edu/news/items/2010_07_26Great_college_work_2010.php http://chroniclegreatcolleges.com/component/option,com_frontpage/Itemid,1/ Duke University Health System’s Work Culture Survey: http://insidedukemedicine.org/announcements/work-culture-survey-for-duhs/

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The year the employee satisfaction evaluation was last administered:
2,010

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The website URL where information about the institution’s employee satisfaction evaluation process is available:
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Data source(s) and notes about the submission:
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