Overall Rating Gold - expired
Overall Score 74.24
Liaison Lindsey Lyons
Submission Date April 30, 2015
Executive Letter Download

STARS v2.0

Dickinson College
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Tyce Herrman
Projects Coordinator
Center for Sustainability Education
"---" indicates that no data was submitted for this field

Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:

The percentage of employees (staff and faculty) assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

In 2007, Human Resource Services was interested in gathering data related to the working environment at the College. HR worked with The Best Companies Group in implementing a cultural assessment survey to 350 full-time employees – faculty, administrators, and support staff. The survey assessed three specific areas: Individual Perspective, Workgroup Perspective, and Organization Perspective. The responses provided a significant amount of data to determine what is perceived as strengths and areas for improvements of the College.

The results from the survey allowed the institution to become ranked as 24th on the list of the Best Places to Work in Pennsylvania for large organizations. Below is the list of the five highest rated perspectives based on employee feedback:

• The work of this organization is important and makes a difference (98%)
• The organization actively contributes to the community (97%)
• I understand our organization’s mission and strategic goals (96%)
• Our senior leadership has the capabilities necessary for us to be successful (95%)
• I understand how my job contributes to the organization’s success (95%)


In 2012, a workplace cultural assessment was administered to employees in the division of enrollment, marketing, and communications. This includes admissions, athletics, financial aid, institutional research and Marketing and Communications.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

Human resources continues to offer programming to enhance the lives of Dickinson employees.

The year the employee satisfaction and engagement evaluation was last administered:

The website URL where information about the institution’s employee satisfaction and engagement assessment is available:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.