Overall Rating Gold - expired
Overall Score 69.73
Liaison Lindsey Lyons
Submission Date April 30, 2012
Executive Letter Download

STARS v1.2

Dickinson College
PAE-12: Employee Satisfaction Evaluation

Status Score Responsible Party
Complete 2.00 / 2.00 Steve Riccio
Director of Staff Development
Human Resource
"---" indicates that no data was submitted for this field

Does the institution evaluate employee satisfaction in a way that meets the criteria for this credit?:

A brief description of the institution’s methodology for evaluating employee satisfaction:
In 2007, Human Resource Services was interested in gathering data related to the working environment at the College. Our division worked with The Best Companies Group in implementing a cultural assessment survey to 350 full-time employees – faculty, administrators and support staff. The survey assessed three specific areas: Individual Perspective, Workgroup Perspective, and Organization Perspective. The responses provided a significant amount of data to determine what is perceived as strengths and areas for improvements of the College.

The results from the survey allowed the institution to become one of the Best Places to Work in Pennsylvania for large organizations. Below is the list of the five highest rated perspectives based on employee feedback:

• The work of this organization is important and makes a difference (98%)

• The organization actively contributes to the community (97%)

• I understand our organization’s mission and strategic goals (96%)

• Our senior leadership has the capabilities necessary for us to be successful (95%)

• I understand how my job contributes to the organization’s success (95%)

Human Resource Services plans to launch a similar assessment in May 2011. In addition to the cultural assessment, our division also facilitates quarterly focus group session with each campus division to communicate upcoming programming and services while collecting feedback on how the division is supporting the needs of the employee community.

The year the employee satisfaction evaluation was last administered:

The website URL where information about the institution’s employee satisfaction evaluation process is available:

Data source(s) and notes about the submission:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.