Overall Rating Silver - expired
Overall Score 54.89
Liaison Wendy Harness
Submission Date July 6, 2017
Executive Letter Download

STARS v2.1

Delta College
PA-12: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Andrea Ursuy
Executive Director of Admin. Services. & Institutional Effectiveness
President Office
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Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):
100

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
3. Delta College uses the Personal Assessment of College Environment (PACE) Survey. The College administers PACE every 2 years. PACE was developed and is administered by the National Initiative for Leadership and Institutional Effectiveness (NILIE) – a part of North Carolina State University. “The PACE survey helps institutions of higher education define areas needing change or improvement and sets the stage for more in-depth planning. In the PACE model, the leadership of an institution motivates each of these climate factors toward an outcome of student success and institutional effectiveness.” (https://nilie.ncsu.edu/survey/).

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
4. Survey results are shared and discussed at various levels throughout the organization and discussed in-depth by Executive Council. Complete results are shared with the entire college community. The entire college community is invited to participate in Fireside Chats with Senior Leadership to encourage two-way dialogue about how we can become an even stronger institution. Where appropriate, Strategic Action Projects are developed with an intent to improve the results. Two examples of action being taken are as follows: a. Our Fall convocation, “Fall Learning Days” will feature sessions on engaging voices of our employees. b. Our Institutional Strategic Plan includes an action project titled, “Implement a structure, long-term plan for the College which focuses on improving faculty and staff satisfaction, engagement, and overall morale.”

Optional Fields

The website URL where information about the programs or initiatives is available:
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Additional documentation to support the submission:
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Data source(s) and notes about the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.