Overall Rating Gold - expired
Overall Score 70.82
Liaison Rochelle Owen
Submission Date Jan. 7, 2015
Executive Letter Download

STARS v2.0

Dalhousie University
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Janice MacInnis
Manager, Organizational health
Human Resources
"---" indicates that no data was submitted for this field

Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:

The percentage of employees (staff and faculty) assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

The quantitative data for this study were collected using both a self-administered paper questionnaire, as well as an online survey. All Dalhousie employees were given the option to complete the survey online or on paper. Prior to the distribution of the survey kit, employees were informed about the study and its objectives, and were asked for their co-operation. After employees completed a paper survey questionnaire, it was placed in a sealed, addressed envelope and mailed directly to Corporate Research Associates via Canada Post. A total of 3,276 survey invitations were distributed, while the actual number of completed online and paper surveys returned to CRA was 1,857, resulting in an overall response rate of 57 percent Surveys were received between April 2 and May 6, 2013. The final tally revealed 504 completed Faculty surveys, from a total of 1,240 useable Faculty invitations. The final Faculty response rate stood at 41 percent. The final tally revealed 1,353 completed Staff surveys, from a total of 2,036 useable Staff invitations. The final Staff response rate stood at 66 percent. The survey is conducted every two years and data posted online.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

Departments are briefed on the findings and action is taking if appropriate

The year the employee satisfaction and engagement evaluation was last administered:

The website URL where information about the institution’s employee satisfaction and engagement assessment is available:
Data source(s) and notes about the submission:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.