Overall Rating Silver - expired
Overall Score 48.37
Liaison Calandra Lake
Submission Date Dec. 20, 2016
Executive Letter Download

STARS v2.1

College of William & Mary
PA-12: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 John Poma
Chief Human Resources Officer
Human Resources
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
The survey included 6 questions designed to measure employee engagement, 71% of employees responded. These questions included rating W&M as a place to work, treating employees with respect, inspiring you to do your best work, and intent to stay at W&M. The group that administered the survey compared our composite score for these six questions against the responses of approximately 1 million employees at other employers. We exceeded the composite average, which means that we were above average as compared to all other employees in the consultant database.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
HR drafted a comprehensive report to share with the campus community, including recommendations. The Chief Human Resources Officer met with the Dean of each school and department heads of major units to review the results of the climate survey and address how each unit will address climate issues.

The website URL where information about the programs or initiatives is available:
Additional documentation to support the submission:

Data source(s) and notes about the submission:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.