Overall Rating Silver
Overall Score 58.21
Liaison Darcy Coughlan
Submission Date Dec. 20, 2021

STARS v2.2

Coastal Carolina University
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Darcy Coughlan
Associate Director
Sustain Coastal
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Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees assessed, directly or by representative sample:
100

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
In January 2019, a Climate survey was administered to all full-time and part-time faculty and staff. A total of 1,606 people completed the survey: 825 students, 489 staff members, and 292 faculty members. https://www.coastal.edu/media/2015ccuwebsite/contentassets/documents/diversityequityinclusion/Campus_Climate_Report_2020.pdf

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:
Issued were discussed by the University's Executive Staff and addressed them accordingly. Additionally, Ombuds Services offered by Coastal Carolina University comprise a Faculty Ombuds Office and a Staff and Student Ombuds Office. Each ombuds office provides dispute resolution services and serves as an information and communication resource, an informal mediation resource and a source of recommendations for positive institutional change for Coastal Carolina University. Each ombuds operates as an impartial, independent, informal and confidential resource available for any CCU faculty or staff member to help facilitate options for equitable and civil resolutions to work-related questions, issues, concerns and conflicts.

Website URL where information about the employee satisfaction and engagement evaluation is available:
Additional documentation to support the submission:
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Data source(s) and notes about the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.