Overall Rating Silver - expired
Overall Score 46.48
Liaison Jennifer McMillin
Submission Date July 21, 2011
Executive Letter Download

STARS v1.0

Cleveland State University
PAE-12: Employee Satisfaction Evaluation

Status Score Responsible Party
Complete 2.00 / 2.00 Nathan Engstrom
Coordinator, Campus Sustainability
Business Affairs and Finance
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Does the institution evaluate employee satisfaction in a way that meets the criteria for this credit?:
Yes

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A brief description of the institution’s methodology for evaluating employee satisfaction:
CSU conducts periodic employee satisfaction surveys in partnership with 3rd party reviewers of employee satisfaction/performance/incentives for inclusion in comparative studies of other employers (both within and outside of higher education). The results of these reviews inform Labor and Employee Relations practices such as employee counseling techniques, collective bargaining, responding to union and non-union grievances, labor relations training and university policy

None
The year the employee satisfaction evaluation was last administered:
2,010

None
The website URL where information about the institution’s employee satisfaction evaluation process is available:
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Data source(s) and notes about the submission:
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