Overall Rating Silver
Overall Score 53.85
Liaison Vic Shelburne
Submission Date Nov. 26, 2018
Executive Letter Download

STARS v2.1

Clemson University
PA-12: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.30 / 1.00 Vic Shelburne
Fellow, Clemson University Commission on Sustainbility
Forestry and Environmental Conservation
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

100% of faculty assessed (faculty account for 30% of employees at Clemson)
Response rate 42%
Evaluation methods – COACHE survey: The Collaborative on Academic Careers in Higher Education (COACHE) at the Harvard Graduate School of Education is a research-practice partnership and network of peer institutions dedicated to improving outcomes in faculty recruitment, development, and retention. Under COACHE, more than 250 colleges, universities, and state systems have strengthened their capacity to identify the drivers of faculty success and implement informed changes. COACHE distributes a job satisfaction survey electronically to all faculty members in the spring, data are collected anonymously. Measurements on variables listed below:

Nature of Work: Research, Service, Teaching
Resources and Support
Interdisciplinary Work, Collaboration, and Mentoring
Tenure and Promotion
Institutional Leadership
Shared Governance
Departmental Engagement, Quality, and Collegiality
Appreciation and Recognition

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

2015 COACHE data were used to inform the university’s NSF Advance institutional transformation grant application which was awarded to Clemson in the fall of 2016 – the Advance program is a 5-year initiative. Multiple programs that were developed as part of COACHE directly address survey results and continue to do so with the newest COACHE findings. In addition, The Advance leadership team is working with the Associate Provost for Faculty Affairs to address areas of concern both directly tied to Advance as well as well as those that may not fall under the purview of Advance. In addition, findings will be shared via electronic release to the faculty in January as well as a town hall meeting open to all faculty both on and off campus.

The website URL where information about the programs or initiatives is available:

Additional documentation to support the submission:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.