Overall Rating Gold - expired
Overall Score 65.95
Liaison Susan Powers
Submission Date Feb. 12, 2016
Executive Letter Download

STARS v2.0

Clarkson University
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.37 / 1.00 Susan Powers
Assoc. Dir. Sustainability
"---" indicates that no data was submitted for this field

Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:

The percentage of employees (staff and faculty) assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

The final climate survey contained 102 questions and was designed for respondents to provide information about their personal experiences with regard to climate issues and work-life experiences, their perceptions of the campus climate, and their perceptions of institutional actions (e.g., administrative policies and academic initiatives regarding climate issues and concerns) on campus. The questions paralleled those from the 2007 project and offered additional new questions developed by the CSWG. All members of the campus community (e.g., students, faculty, and staff) were invited to participate in the survey.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

Throughout the last few qualitative questions, many people offered suggestions to improve the Clarkson climate. Many respondents called for better communication and more transparency from the administration. Several respondents believed the University ought to improve the recruitment and retention of underrepresented faculty, staff, and students with regard to race/ethnicity, gender, sexual orientation, and major. Others suggested workshops and training based on issues of equity and inclusion for faculty, staff, and students. Several students felt on-campus housing and dining services were substandard and wanted to see improvements to both. Respondents desired an on-campus child care facility and, as previously mentioned, wanted AFROTC to remain on campus.

The year the employee satisfaction and engagement evaluation was last administered:

The website URL where information about the institution’s employee satisfaction and engagement assessment is available:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.