Overall Rating Gold
Overall Score 81.34
Liaison Mary Whitney
Submission Date Nov. 26, 2018
Executive Letter Download

STARS v2.1

Chatham University
PA-12: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Frank Greco
Director of Human Resources
Human Resources Department
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):
100

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

Questions compiled following models from Chronicle of Higher Education and Best Places to Work surveys.


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

Survey identified issues around compensation - we are working now with a compensation consultant to improve this. Employees wanted more time off, so the holiday break was re-instated on a permanent basis. The Capstone program was modified to meet faculty concerns.


The website URL where information about the programs or initiatives is available:
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Additional documentation to support the submission:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.