Overall Rating Bronze - expired
Overall Score 37.31
Liaison Stephan Classen
Submission Date March 6, 2018
Executive Letter Download

STARS v2.1

Cascadia College
PA-12: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Jodie Galvan
Assistant Director of Sustainable Practices
Student Learning
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Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):
100

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

We conduct an employee satisfaction survey every three years. It is administered to 100% of permanent employees. Student workers receive a student version.

The survey, known as the Cascadia College Employee Satisfaction Survey (CESS) includes a number of standard questions used by colleges across the country as well as the following nine specific questions added this year:

1. This institution demonstrates support of cultural diversity.
2. This institution values trust.
3. My supervisor supports and understands my job.
4. My workplace morale is suitable.
5. Access to technology at this institution meets my expectations.
6. I have opportunities to engage in learning at this institution.
7. The campus facilities are cleaned and maintained in a satisfactory manner.
8. My workload allows me to engage fully in campus activities.
9. The campus’ leadership encourages communication between departments.


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

We have a number of mechanisms in place to address issues raised by the evaluation as well as other issues that are brought to the attention of leadership including the following: monthly navigators meeting (representatives of faculty and staff groups bring feedback/concerns/ideas directly to the president); coffees for three with the president and two employees; faculty assembly, hourly assembly and exempt assembly; quarterly all-campus DIAs (Days of Inquiry and Assembly); weekly president's letter; quarterly strategic plan updates; and regular departmental meetings.


The website URL where information about the programs or initiatives is available:
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Additional documentation to support the submission:
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Data source(s) and notes about the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.