Overall Rating Gold - expired
Overall Score 69.69
Liaison Deborah Steinberg
Submission Date Feb. 7, 2019
Executive Letter Download

STARS v2.1

Carnegie Mellon University
PA-12: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.55 / 1.00 Janel Sutkus
Director of Institutional Research
Institutional Research
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

The Faculty Experiences Study is based on a set of research questions developed by the Vice Provost for Faculty and is designed to understand:

 the proportion of time faculty spend on teaching, research and service
 how able faculty are to balance teaching, research, and service
 how faculty perceive their individual teaching, research, and service are perceived by other faculty
 satisfaction with university-, college-, and department-provided resources for their work
 the level of support provided for typical teaching and research activities
 the availability and quality of mentoring
 submission rates for journal and conference papers, books, creative works, and grant proposals
 perceptions of how faculty as a body is treated by the administration
 perceptions of policies related to hiring and promotion
 typical sources of stress
 perceptions of how female, minority race, international, LGBTQ, and faculty with disabilities are treated
 awareness of resources
 reasons faculty may consider when thinking of leaving their jobs
 whether faculty would choose CMU again

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

The Faculty Experiences Study, conducted by the Office of Institutional Research and Analysis for the Vice Provost for Faculty, focused on satisfaction, atmosphere, mentoring, climate for diversity, and work/life balance of faculty. The findings were reviewed by the Vice Provost, the Provost, and all Deans and Departments Heads. Results were made broadly available to all faculty across campus.

The website URL where information about the programs or initiatives is available:
Additional documentation to support the submission:

The 55.1 percent represents the response rate among the faculty group being studied - including tenure-track, teaching-track, research-track, and library-track. Staff were not included in this project.

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.