Overall Rating Silver - expired
Overall Score 51.05
Liaison Juliana Goodlaw-Morris
Submission Date June 30, 2017
Executive Letter Download

STARS v2.1

California State University, San Marcos
PA-12: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.42 / 1.00 Juliana Goodlaw-Morris
Sustainability Manager
Safety, Risk and Sustainability
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
While some divisions of the university have had consistent practices for assessing employee satisfaction and engagement, the 2014 Great Colleges Survey was the first step toward a comprehensive and consistent approach for the university to review employee engagement and satisfaction.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
● After the survey was complete and the analysis of the results was received from ModernThink, the Executive Council convened a task force to look at the results and develop 3-5 action items for improvement based on the findings. Results were reviewed by the task force at the organizational level, and each Executive Council member was responsible for providing 3-5 action items for their respective division. The task force conducted an information session to share the results and obtain feedback on their recommendations for improving the work environment.

The website URL where information about the programs or initiatives is available:
Additional documentation to support the submission:

Data source(s) and notes about the submission:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.