Overall Rating Gold
Overall Score 68.49
Liaison Ryan Todd
Submission Date March 1, 2021

STARS v2.2

California State University, Sacramento
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Kristina Cullen
Sustainability Analyst
Facilities Management—Sustainability
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

The University utilized a campus wide survey to faculty, staff and managers. The survey was communicated via campus wide communication to email accounts. Responses were anonymous. Results were reviewed by management for further action. The results were analyzed by the campus Office for Analytics and University Effectiveness. A summary of the results was shared with the campus. The sampling was staff and management heavy.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:

1) The campus instituted a manager's leadership academy
2) The campus offered two development opportunities geared toward staff - a) one for employees who were earlier in their careers; and b) one geared towards employees who are further along in their careers and seeking direction for career growth.
3) The campus highlighted and encouraged employee development through the use of Skillsoft (the CSU's online training portal).
4) The campus' Office for Equal Opportunity has offered and presented diversity training in response to specific concerns raised.
5) Coffee and Conversation is an event hosted which allows the staff to voice department or campus concerns directly to the VP and CFO.

Website URL where information about the employee satisfaction and engagement evaluation is available:
Additional documentation to support the submission:

This submission specifically relates to the campus climate survey issued by the Office of Human Resources to the campus. There may be other surveys issued by other divisions, e.g. IRT, ABA that are not referenced here.

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.