Overall Rating Gold - expired
Overall Score 72.18
Liaison Ryan Todd
Submission Date May 9, 2016
Executive Letter Download

STARS v2.0

California State University, Sacramento
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Christine Lovely
Vice President, Human Resources
Human Resources
"---" indicates that no data was submitted for this field

Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:

The percentage of employees (staff and faculty) assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

The University utilized a campus wide survey to faculty, staff and managers. The survey was communicated via campus wide communication to email accounts. Responses were anonymous. Results were reviewed by management for further action. The results were analyzed by the campus Office for Analytics and University Effectiveness. A summary of the results was shared with the campus. The sampling was staff and management heavy.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

1) The campus instituted a manager's leadership academy, with its first cohort of participants in the summer of 2015.
2) The campus offered two development opportunities geared toward staff - a) one for employees who were earlier in their careers; and b) one geared towards employees who are further along in their careers and seeking direction for career growth.
3) The campus highlighted and encouraged employee development through the use of Skillsoft (the CSU's online training portal).
4) The campus' Office for Equal Opportunity has offered and presented diversity training in response to specific concerns raised.

The year the employee satisfaction and engagement evaluation was last administered:

The website URL where information about the institution’s employee satisfaction and engagement assessment is available:

This submission specifically relates to the campus climate survey issued by the Office of Human Resources to the campus. There may be other surveys issued by other divisions, e.g. IRT, ABA that are not referenced here.

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.