California State University, Northridge
PA-10: Assessing Employee Satisfaction

Status	Score	Responsible Party
	1.00 / 1.00	Elizabeth Samimi Administrative Assistant to the Associate Vice President Human Resources

• Documentation Fields
• Credit Info

"---" indicates that no data was submitted for this field

None

Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:

Yes

None

The percentage of employees (staff and faculty) assessed, directly or by representative sample:

100

Date Revised: Jan. 31, 2017

California State University, Northridge requested that AASHE Staff correct a mistake in this reporting field for the reason specified below.

Previous Value: 27 None

Explanation: The original response was a misunderstanding of the question and what was provided was the response rate. According to the STARS definition we should have provided the percentage based on the sample size/representative sample. The correct response should have been 100%.

None

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

CSUN participated in the Great Colleges to Work For program that includes an employee survey designed specifically for higher education. This survey was distributed to a random sample of 600 full time faculty, administrators and staff members. CSUN received responses from Administrators, Faculty, Exempt Staff, Non-exempt Staff and "unspecified".

None

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

In order to address any issues that were raised from the evaluation, the university developed a group called Focus on Employees for Success (FES). This group actively works on these issues.

None

The year the employee satisfaction and engagement evaluation was last administered:

2,013

None

The website URL where information about the institution’s employee satisfaction and engagement assessment is available:

---

Data source(s) and notes about the submission:

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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.