Overall Rating Expired
Overall Score Expired
Liaison Brad Haydel
Submission Date June 6, 2016
Executive Letter Download

STARS v2.0

California State University, Los Angeles
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete Expired Susie Varela
AVP, HRM
HRM
"---" indicates that no data was submitted for this field

Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:
Yes

The percentage of employees (staff and faculty) assessed, directly or by representative sample:
50

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

Customer service surveys were emailed to a random selection of employees.


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

Survey responses were reviewed and issues (if any) were addressed.


The year the employee satisfaction and engagement evaluation was last administered:
2015

The website URL where information about the institution’s employee satisfaction and engagement assessment is available:
---

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.