| Overall Rating | Silver - expired |
|---|---|
| Overall Score | 48.88 |
| Liaison | Barbara Queen |
| Submission Date | June 6, 2016 |
| Executive Letter | Download |
California State University, Los Angeles
PA-10: Assessing Employee Satisfaction
| Status | Score | Responsible Party |
|---|---|---|
|
0.50 / 1.00 |
Susie
Varela AVP, HRM HRM |
"---"
indicates that no data was submitted for this field
None
Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:
Yes
None
The percentage of employees (staff and faculty) assessed, directly or by representative sample:
50
None
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
Customer service surveys were emailed to a random selection of employees.
None
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
Survey responses were reviewed and issues (if any) were addressed.
None
The year the employee satisfaction and engagement evaluation was last administered:
2,015
None
The website URL where information about the institution’s employee satisfaction and engagement assessment is available:
---
Data source(s) and notes about the submission:
---
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.