Overall Rating Silver
Overall Score 63.01
Liaison Holli Fajack
Submission Date May 9, 2024

STARS v2.2

California State University, Long Beach
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Holli Fajack
Sustainability Manager
Office of Sustainability, Beach Building Services
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

The CSULB Campus Climate Survey was conducted in 2020 to evaluate staff perceptions regarding the campus climate and covered important topics such as diversity, satisfaction with the work environment, and employee engagement. The survey was conducted electronically by The Higher Education Research Institute at the University of California Los Angeles.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:

The Higher Education Research Institute at the University of California Los Angeles has provided recommendations for campus action that would contribute to a more equitable campus. CSULB's Diversity, Equity, and Inclusion for Academic Affairs portfolio was established in 2020 and provides leadership for campus climate research efforts, the synergistic efforts of the President’s Commission on Inclusive Excellence, Status of Women, and Sustainability, and racial equity for high-impact practices. The Faculty & Staff Assistance Program is a free resource offered by Counseling and Psychological Services. FSAP helps employees resolve personal, family, and work-related problems including communication skills training, conflict resolution, and effective change management.

Website URL where information about the employee satisfaction and engagement evaluation is available:

Additional documentation to support the submission:
Data source(s) and notes about the submission:

Reporting year: 2020

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.