Overall Rating Gold
Overall Score 70.16
Liaison Kylee Singh
Submission Date Sept. 19, 2019
Executive Letter Download

STARS v2.1

California Polytechnic State University
PA-12: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Lanaya Gaberel
Director, Employee and Organization Development
Human Resources
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):
100

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

Cal Poly uses a variety of methods to evaluate employee satisfaction and engagement, including climate surveys and satisfaction surveys. Additionally, many divisions conduct their own assessments of employees within their division to identify satisfaction levels. (Engagement is less of a focus for assessment at this point.) The results of these surveys are used to inform leadership, departments, and individuals of employee needs, program prioritization, and more.

Cal Poly conducted a Campus Climate Survey in 2019 intended to measure many things including employee satisfaction and engagement.

Administration and Finance conducts an annual Customer Satisfaction Survey for employees and students – this would include employee satisfaction levels.


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

Cal Poly uses a variety of methods to evaluate employee satisfaction and engagement, including climate surveys and satisfaction surveys. Additionally, many divisions conduct their own assessments of employees within their division to identify satisfaction levels. (Engagement is less of a focus for assessment at this point.) The results of these surveys are used to inform leadership, departments, and individuals of employee needs, program prioritization, and more.

Cal Poly conducted a Campus Climate Survey in 2019 intended to measure many things including employee satisfaction and engagement. The full Campus Climate Report can be found here: https://diversity.calpoly.edu/wp-content/uploads/Cal_Poly_ExecReport_Final-2.1_compressed.pdf and specific questions can be found on page 10-12.

Administration and Finance conducts an annual Customer Satisfaction Survey for employees and students – this would include employee satisfaction levels.

+ Date Revised: Oct. 18, 2019

The website URL where information about the programs or initiatives is available:
Additional documentation to support the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.