Overall Rating Silver
Overall Score 51.70
Liaison Gail Valentine
Submission Date July 5, 2016
Executive Letter Download

STARS v2.0

Bryant University
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Linda Lulli
Associate Vice President for Human Resources
Human Resources
"---" indicates that no data was submitted for this field

Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:
Yes

The percentage of employees (staff and faculty) assessed, directly or by representative sample:
100

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

An Organizational Assessment Survey is conducted every two years. The goal of the survey is to obtain faculty and staff perspectives on the organizational environment and work experience. The survey instrument includes four sections: decision making; communication; diversity and organizational effectiveness.

The survey was administered in 2014, and most recently in 2016.

How it is used: The survey results are aggregated with University-wide data cuts, as well as Divisional data cuts. The results are used to identify how much progress the institution has made on the issues identified in the last organizational survey, as well as identify areas of focus for the future.


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

Division-specific Organizational Assessment Survey results were delivered to each division in 2014 and the Human Resources department collaborated with Vice Presidents and their teams to create divisional action plans. The divisional action plans identified 2-3 items from the Organizational Assessment that each division would focus on improving (or maintaining if all results were positive) and how the division would do so. Several months after action plans were implemented pulse surveys were sent out, which measured progress on the items that each division was working to improve. The data from the pulse check survey was shared with the divisional Vice President and their team for consideration as they continued to work on optimization of the employee experience.


The year the employee satisfaction and engagement evaluation was last administered:
2014

The website URL where information about the institution’s employee satisfaction and engagement assessment is available:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.