Overall Rating Gold - expired
Overall Score 69.35
Liaison Mary Lucus
Submission Date March 14, 2016
Executive Letter Download

STARS v2.0

Belmont University
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Mary Lucus
Director, IR
"---" indicates that no data was submitted for this field

Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:

The percentage of employees (staff and faculty) assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

Belmont’s Staff Survey is administered annually to all staff. The survey has been administered annually for the past 23 years. The surveys are administered electronically using Qualtrics, an online survey service. The same survey is sent in hard copy to each staff member whose work does not include use of a computer, along with a return envelope addressed to the director of organizational development. Upon receipt of the hard copies, the responses are data entered into the Qualtrics program. Confidentiality is a key ingredient in the administration of the survey.

The Office of the Provost regularly administers the HERI faculty survey and the Chronicle of Higher Education's Best Places to work survey. The University uses the results to augment existing faculty and staff professional development and continuing education programs.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

The director of organizational development performs analyses and reports the results on the Belmont University website and reports electronically to senior leaders, the office of human resources, and at formal presentations to senior leadership and to staff at a campus-wide staff meeting.

The Office of Human Resources collaborates with the senior leadership team (President and Vice-Presidents) of the University to enhance campus programming for faculty and staff addressing issues raised in the surveys. Additionally, the President uses the Fall Faculty Convocation and the Spring Faculty Meeting as fora for addressing the campus work environment.

The year the employee satisfaction and engagement evaluation was last administered:

The website URL where information about the institution’s employee satisfaction and engagement assessment is available:

The website where information about the institution's employee satisfaction and engagement assessment is maintained at: MyBelmont internal portal, Human Resources, Surveys tab

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.