Overall Rating Gold
Overall Score 65.28
Liaison Asheen Phansey
Submission Date March 30, 2018
Executive Letter Download

STARS v2.1

Babson College
PA-12: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Donna Bonaparte
Vice President, Human Resources
Human Resources
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Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):
100

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

For the past several years, we have participated in the Great College To Work For survey administered by ModernThink sponsored by The Chronicle of Higher Education. Last taking place in 2016, survey responses were anonymous collected and will be reported in aggregate back to the College. We participate in this survey because our core value of Excellence drives us to continuously improve our employee experience. This survey provides us the opportunity to seek feedback regularly from staff and faculty to help guide these improvements, empowering them to take an active role in creating meaningful change via the Babson Champions process. This process allows one individual from each department to act as a facilitator in the data dissemination and discussion process resulting in action plans intended to address concerns identified in the survey. It provides a great development opportunity for the individual.


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

The survey and results are managed by Human Resources and reviewed to find opportunities for improvement. They are frequently brought up during monthly "Town" meetings that all staff are invited to.


The website URL where information about the programs or initiatives is available:
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Additional documentation to support the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.