Overall Rating Gold - expired
Overall Score 69.71
Liaison Alex Davis
Submission Date Feb. 28, 2014
Executive Letter Download

STARS v2.0

Arizona State University
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Betty Lombardo
Manager
University Sustainability Practices
"---" indicates that no data was submitted for this field

Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:
Yes

The percentage of employees (staff and faculty) assessed, directly or by representative sample:
100

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

The ASU Staff Council presented a series of Town Hall Meetings in May of 2013. One meeting was held on each of the four University campuses. All University staff was invited to submit questions anonymously before and after the meetings. The University’s Executive Vice President, Treasurer, and Chief Financial Officer, as well as the VP of Human Resources, were present to answer any in person questions as well as those submitted anonymously before the meetings. The Executive Vice President invited all the heads of the respective administrative and service units to these meetings so that they could hear first-hand any issues. The meetings are made available to all employees so essentially, 100% of the staff and faculty are offered the opportunity for evaluate satisfaction.


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

The AU Staff Council collected all issues and concerns for subsequent answers, follow up, and publishing in the University Staff Council Friday Digest (an electronic newsletter).


The year the employee satisfaction and engagement evaluation was last administered:
2,013

The website URL where information about the institution’s employee satisfaction and engagement assessment is available:
Data source(s) and notes about the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.