| Overall Rating | Gold - expired |
|---|---|
| Overall Score | 83.26 |
| Liaison | Megan Litke |
| Submission Date | Feb. 12, 2014 |
| Executive Letter | Download |
American University
PAE-12: Employee Satisfaction Evaluation
| Status | Score | Responsible Party |
|---|---|---|
|
2.00 / 2.00 |
Joshua
Kaplan Sustainability Outreach Specialist Office of Sustainability |
Does the institution evaluate employee satisfaction in a way that meets the criteria for this credit?:
A brief description of the institution’s methodology for evaluating employee satisfaction:
The department of Human Resources administers a customer satisfaction survey every two years to gauge employee satisfaction with HR administration, a benefits satisfaction survey each year to assess satisfaction with employee benefits, and a climate and engagement survey which measures engagement in innovation, diversity, and how much employees feel supported in those activities.
The year the employee satisfaction evaluation was last administered:
The website URL where information about the institution’s employee satisfaction evaluation process is available:
Data source(s) and notes about the submission:
The Office of Finance and Treasurer administered their customer satisfaction survey in 2013, and the Human Resources' climate and engagement survey and benefits satisfaction survey, are administered on an annual and biennial basis, respectively.
The Office of Finance and Treasurer administered their customer satisfaction survey in 2013, and the Human Resources' climate and engagement survey and benefits satisfaction survey, are administered on an annual and biennial basis, respectively.
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.