Overall Rating Expired
Overall Score Expired
Liaison Megan Litke
Submission Date Jan. 31, 2011
Executive Letter Download

STARS v1.0

American University
PAE-12: Employee Satisfaction Evaluation

Status Score Responsible Party
Complete Expired Emily Curley
Sustainability Coordinator
Sustainability
"---" indicates that no data was submitted for this field

Does the institution evaluate employee satisfaction in a way that meets the criteria for this credit?:
Yes

A brief description of the institution’s methodology for evaluating employee satisfaction:

The department of Human Resources administers a customer service survey every two years to gauge employee satisfaction with HR administration, a benefits satisfaction survey each year to assess satisfaction with employee benefits, and beginning in fall 2010, a climate and engagement survey which measures engagement in innovation, diversity, and how much employees feel supported in those activities.


The year the employee satisfaction evaluation was last administered:
2010

The website URL where information about the institution’s employee satisfaction evaluation process is available:
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Deadre Johnson, Director of Employee Relations, deadrej@american.edu

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