Overall Rating Gold - expired
Overall Score 69.73
Liaison Megan Litke
Submission Date Jan. 31, 2011
Executive Letter Download

STARS v1.0

American University
PAE-12: Employee Satisfaction Evaluation

Status Score Responsible Party
Complete 2.00 / 2.00 Emily Curley
Sustainability Coordinator
Sustainability
"---" indicates that no data was submitted for this field

Does the institution evaluate employee satisfaction in a way that meets the criteria for this credit?:
Yes

A brief description of the institution’s methodology for evaluating employee satisfaction:

The department of Human Resources administers a customer service survey every two years to gauge employee satisfaction with HR administration, a benefits satisfaction survey each year to assess satisfaction with employee benefits, and beginning in fall 2010, a climate and engagement survey which measures engagement in innovation, diversity, and how much employees feel supported in those activities.


The year the employee satisfaction evaluation was last administered:
2,010

The website URL where information about the institution’s employee satisfaction evaluation process is available:
---

Data source(s) and notes about the submission:

Deadre Johnson, Director of Employee Relations, deadrej@american.edu


Deadre Johnson, Director of Employee Relations, deadrej@american.edu

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.